Contact Travelinsure

Information and Assistance

General information, information, advice, help with purchasing insurance, transfer, quotes, changes to policy, cancellations

Contact our help desk (OFFICE HOURS ONLY) at : +27(0)10 211 6981 or email

Medical Emergency and Claims

In the event of any illness, injury, accident or hospitalisation which requires Inpatient or Outpatient treatment anywhere in the world, you must contact:

Tel: +27 (0) 10 211 6981 (PRESS 2 FOR ASSISTANCE) / E-mail:


For any claims:

Tel: +27 (0) 10 211 6981 (PRESS 1 FOR CLAIMS) / E-mail:

Contact Form

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